General Questions
Quick access to commonly asked questions regarding Global Wizard
Yes! Your company logo can be added to your company’s profile so it is auto-generated on various documents. See the attached logo guideline document. This...
Fri, 8 Dec, 2023 at 10:28 AM
Free Trade Agreements have fields to include applicable blanket dates for products. To utilize these fields, the shipment must be set for the appropriate ...
Tue, 8 Aug, 2023 at 5:19 PM
Follow the instructions below to reset your password. Username: <<your email address in Trabex>> Go to this URL: https://gwiz.e...
Tue, 8 Aug, 2023 at 5:19 PM
Documents generated as well as user guides and other help documents in Trabex are in .pdf file format. In order to view .pdf documents, your computer must ...
Tue, 8 Aug, 2023 at 5:19 PM
Trabex stores shipment records and documents for a period of at least of seven years. This is inline with government data retention policies. The infor...
Tue, 8 Aug, 2023 at 5:20 PM
There are two parts to adding a new user in Global Wizard. 1. Adding the new user to the user management database within the Restricted Parties application...
Fri, 8 Dec, 2023 at 10:35 AM
Video instructions: How to add a user to Trabex Restricted Party Screening Application To add a new user to the Trabex Restricted Party Screening applic...
Tue, 8 Aug, 2023 at 5:20 PM
If you are not receiving emails or automated reports from Trabex, please follow the steps below. Check your spam and junk mail folders. This is the mos...
Tue, 8 Aug, 2023 at 5:20 PM
Trabex does not and will never allow ads or third-party content within the application. Contact your IT department as your computer may have been infect...
Fri, 8 Dec, 2023 at 10:38 AM
The following documents will generate your company logo if it is loaded into the system. Standard Shipments INVOICE L INVOICE P CI LANDSCAPE NO CU...
Fri, 8 Dec, 2023 at 10:46 AM